AquaJoy Support

Need help with water tracking, reminders, or AquaJoy Premium? Start here — and if none of this covers it, email me directly.

Restore a purchase

Open AquaJoy, go to Settings, and tap Restore Purchases. Use the same Apple Account that made the original purchase.

Manage an annual subscription

You can view, manage, or cancel an annual subscription from your Apple Account subscription settings. An annual subscription renews automatically unless it is cancelled at least 24 hours before the end of the current period. Refunds are handled by Apple under Apple’s policies. See the Terms of Use for details.

Reminders are not appearing

Check that reminders are enabled in AquaJoy and that notifications are allowed for AquaJoy in iOS Settings. Reminders pause for the current day after you reach your hydration goal.

Your data

AquaJoy has no account and no sign-up. Your water logs, goal, streaks, levels, and pins are stored on your device, so there is no server-side history to recover if the app is deleted. See the Privacy Policy.

Contact

Email [email protected]. Include a short description of the issue, your iPhone model, and your iOS version. Do not send payment-card information.